Erik
“Whether it is boards, bindings or gear the Boardroom Team always has the answers. They have out fitted our whole family in all we need and the experience has always been great! A local family shop that understands the value of a dollar, and how to get the most out of it. Best local Board shop by far!”
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Frank
“Our family loves to shop at The Boardroom because they treat us like family. They know their product, give us great prices and make shopping fun. Their customer service before, during and after the sale is second to none! When it comes to snowboarding gear, there is no better place to shop.”
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Rochelle
“The Boardroom in Ellicottville NY has been my favorite place to shop since I started riding. They always have the latest and greatest of everything, and are happy to tell you about it without ever pressuring you into sales. I’m never “stalked” while browsing, as I often feel in mall type stores, but if I have a question someone is always right there to give me an honest answer. Most importantly they know their stuff! The top priority of The Boardroom has always been to sell the best, but also what works best for their patrons. I really appreciate their honesty in telling myself and others things like, “That board is really good, but it might not be the best for your riding style. Check this one out instead”. Because of conversations like that, I’ve never regretted or second guessed a purchase from The Boardroom. EVER.
Not only is the staff well educated with their products, they’re just really awesome down to earth people. Their customer service is unbeatable. Even if I don’t plan on buying anything, I often find myself trying to come up with reasons to stop in and say hi. And when I do, the whole family is there to give me a warm welcome.
Shop Smart, Shop Local, Shop The Boardroom. It’s that simple.” |
The Listati Family, Cleveland, Ohio
“The Boardroom is a true class act. Our family frequently visits the Boardroom often times to purchase a new item but sometimes just to say hello to the Timkey Family.
Recently, we had an especially fantastic experience at the shop. During Fallfest (the busiest weekend of the season), we stopped in inquiring about a specific snowboard for our daughter. Her size was not in stock, however the Timkey Crew and staff made the time to do the research, find the size, and order the equipment all in one afternoon. It truly showed how serious they are about their business. This type of dedicated customer service is hard to find. We are proud to be customers and friends of The Boardroom. ” |